In order to create trust in the activities and results, it is necessary for the SVB and its staff to act impartially and to be perceived as impartial.
Impartiality means the presence of objectivity. Objectivity means that conflicts of interest do not exist or that they are resolved so as not to adversely affect the operation of the body.
The top management of the SVB is committed to ensuring that absolute impartiality is maintained at all levels of the certification body. It ensures that the impartiality of the certification body is not compromised by commercial, financial or other pressures. The certification body is responsible for ensuring that all contract inspectors also maintain impartiality.
Our certification services are available to all companies and are offered on a non-discriminatory basis. To avoid conflicts of interest, we do not offer any consultancy services.
Should the applicant have any concerns about the impartiality of the certification body, they can report these concerns to the top management at any time.